---
title: DCI Names Julie Carter Vice President of Customer Service
description: DCI welcomes Julie Carter as the new VP of Customer Service, bringing over 30 years of industry experience to enhance customer satisfaction and operational excellence.
image: https://blog.datacenterinc.com/hubfs/Julie%20Carter%20.jpg
---
[](https://www.datacenterinc.com)
- [Who We Serve](https://www.datacenterinc.com/who-we-serve)
Who We Serve
[ Banks 60+ years of bankers serving bankers](https://www.datacenterinc.com/who-we-serve/banks) [ De Novos Solutions designed to enable success](https://www.datacenterinc.com/who-we-serve/de-novos) [ Credit Unions A member-centric approach to finance](https://www.datacenterinc.com/who-we-serve/credit-unions) [ Digital Branches A Fintech entity for a digital lifestyle](https://www.datacenterinc.com/who-we-serve/digital-branches) [ Sponsor Banks Breakthrough collaborations for growth](https://www.datacenterinc.com/who-we-serve/sponsor-banks)
- [Solutions](https://www.datacenterinc.com/solutions)
Solutions
[ Core Processing Meet iCore360](https://www.datacenterinc.com/solutions/core-processing) [ Digital Banking Meet iCoreGO](https://www.datacenterinc.com/solutions/digital-banking) [ Fintech Processing Face the Fintech future with confidence](https://www.datacenterinc.com/solutions/fintech-processing)
- [Who We Are](https://www.datacenterinc.com/who-we-are)
Who We Are
[ Why DCI? By bankers, for bankers](https://www.datacenterinc.com/who-we-are/why-dci) [ Our People Meet the folks who make us great](https://www.datacenterinc.com/who-we-are/why-dci#ourPeople) [ Customer Stories Proving the power of partnership](https://www.datacenterinc.com/who-we-are/why-dci#customerStories) [ Career Opportunities Join our team](https://www.datacenterinc.com/who-we-are/career-opportunities)
- [Resources](https://blog.datacenterinc.com)
Resources
[ Blog](https://blog.datacenterinc.com/tag/blogs) [ Newsroom](https://blog.datacenterinc.com/tag/newsroom) [ Product Overviews](https://www.datacenterinc.com/resources/product-overviews) [ Events](https://blog.datacenterinc.com/events)
[Login & Support](https://customer.datacenterinc.com/) [Schedule a Demo](https://www.datacenterinc.com/resources/contact-us)
[Buy Now](https://www.hubspot.com/)
- [Who We Serve](https://www.datacenterinc.com/who-we-serve)
- [Solutions](https://www.datacenterinc.com/solutions)
- [Who We Are](https://www.datacenterinc.com/who-we-are)
- [Resources](https://blog.datacenterinc.com)
[Buy Now](https://www.datacenterinc.com/resources/contact-us)
# DCI Names Julie Carter Vice President of Customer Service
by [**DCI**](https://blog.datacenterinc.com/author/dci) on Jun 5, 2025, 10:01:20 AM
**HUTCHINSON, KAN., June 5, 2025** – DCI, the privately-owned developer of core processing, digital banking, and fintech processing solutions, is pleased to announce the hiring of Julie Carter as the company’s Vice President of Customer Service.
Carter joins the DCI team with over 30 years of experience in the financial industry, including a role as Senior Director of Customer Support. She has a proven track record for solving complex customer service issues, optimizing processes and procedures, and maximizing business objectives to the benefit of customers and staff alike.
Her responsibilities at DCI include management of the customer support, product implementations, and card services departments, focusing on enhancing efficiencies and streamlining workflows within those departments.
“DCI's culture, customer focus, impressive trajectory and innovative approach to financial solutions were significant factors in my decision to join the company,” said Carter. ”I am looking forward to being part of a dynamic team that is dedicated to pushing the boundaries of what is possible and continuing to drive the company's success. At the heart of DCI's mission is a steadfast commitment to its customers. Customer satisfaction is paramount, and I am proud to join a company that places such a strong emphasis on understanding and addressing customer needs.”
Carter looks forward to using her operational and customer background saying, “I have a passion for cultivating a collaborative and inclusive work environment. I will be working alongside our teams to optimize processes dedicated to enhancing the customer experience and ensuring we meet the evolving needs of our customers. I am excited to contribute to an environment with a focus on innovation and customer satisfaction, all while maintaining a positive internal culture!”
DCI President and CEO, Sarah Fankhauser, added, “We are excited to bring Julie on board as our new VP of Customer Service. She is known for her relentless focus on customer needs, operational excellence, and empowering high-performing teams. Her passion for building customer-first strategies perfectly aligns with DCI’s commitment to delivering exceptional service at every touchpoint. We’re thrilled to add her expertise to our arsenal of outstanding customer service and support.”
# # #
**About DCI:**
DCI is the developer of the award-winning iCore360® core banking software, plus iCoreGO® digital banking and fintech processing solutions for community financial institutions nationwide. We’re privately owned by our community bank clients, with several serving as board members and user group leaders. DCI offers private ATM network/card management, FrontLine teller software, custom data analytics, risk/vendor management, and more. And, by providing digital and Fintech deliverables that integrate with any system – even those of our competitors – we offer unique partnerships to both existing and prospective customers. For additional information about DCI, visit [www.datacenterinc.com](https://www.datacenterinc.com/) or contact [info@datacenterinc.com](mailto:info@datacenterinc.com).
Share this
[Share on Twitter](https://twitter.com/share?url=https://blog.datacenterinc.com/dci-names-julie-carter-vice-president-of-customer-service&text=DCI%20Names%20Julie%20Carter%20Vice%20President%20of%20Customer%20Service) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.datacenterinc.com/dci-names-julie-carter-vice-president-of-customer-service&t=DCI%20Names%20Julie%20Carter%20Vice%20President%20of%20Customer%20Service) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.datacenterinc.com/dci-names-julie-carter-vice-president-of-customer-service&t=DCI%20Names%20Julie%20Carter%20Vice%20President%20of%20Customer%20Service)
Previous story
[← DCI Named One of 2025's Best Places to Work in Financial Technology.](https://blog.datacenterinc.com/dci-named-one-of-2025s-best-places-to-work-in-financial-technology)
Next story
[Maxwell State Bank Partners with DCI to Bring High-Tech Solutions to Heartland Bankers →](https://blog.datacenterinc.com/maxwell-state-bank-partners-with-dci-to-bring-high-tech-solutions-to-heartland-bankers)
## You May Also Like
These Related Stories
[DCI Names Chris Davis Executive Vice President and Chief Operating Officer](https://blog.datacenterinc.com/dci-names-chris-davis-executive-vice-president-and-chief-operating-officer)
[Newsroom](https://blog.datacenterinc.com/tag/newsroom)
### DCI Names Chris Davis Executive Vice President and Chief Operating Officer
Mar 3, 2026, 9:13:45 AM 2 min read
[Array and DCI Partner](https://blog.datacenterinc.com/array-and-dci-partner)
[Newsroom](https://blog.datacenterinc.com/tag/newsroom)
### Array and DCI Partner
Sep 18, 2023, 10:00:00 AM 2 min read
[DCI's Technology and Service are Cornerstones to New Horizon Bank Partnership](https://blog.datacenterinc.com/dcis-technology-and-service-are-cornerstones-to-new-horizon-bank-partnership)
[Newsroom](https://blog.datacenterinc.com/tag/newsroom)
### DCI's Technology and Service are Cornerstones to New Horizon Bank Partnership
Oct 4, 2022, 10:00:00 AM 2 min read
[](https://www.datacenterinc.com/)
Copyright © 2026 Data Center Inc.
[Privacy Policy](https://www.datacenterinc.com/resources/privacy-policy)
[Who We Serve](https://www.datacenterinc.com/who-we-serve)
- [Banks](https://www.datacenterinc.com/who-we-serve/banks)
- [De Novos](https://www.datacenterinc.com/who-we-serve/de-novos)
- [Credit Unions](https://www.datacenterinc.com/who-we-serve/credit-unions)
- [Digital Branches](https://www.datacenterinc.com/who-we-serve/digital-branches)
- [Sponsor Banks](https://www.datacenterinc.com/who-we-serve/sponsor-banks)
[Solutions](https://www.datacenterinc.com/solutions)
- [Core Processing](https://www.datacenterinc.com/solutions/core-processing)
- [Digital Banking](https://www.datacenterinc.com/solutions/digital-banking)
- [Fintech Processing](https://www.datacenterinc.com/solutions/fintech-processing)
[Who We Are](https://www.datacenterinc.com/who-we-are)
- [Why DCI?](https://www.datacenterinc.com/who-we-are/why-dci)
- [Our People](https://www.datacenterinc.com/who-we-are/our-people)
- [Customer Stories](https://www.datacenterinc.com/who-we-are/customer-stories)
- [Career Opportunities](https://www.datacenterinc.com/who-we-are/career-opportunities)
[Resources](https://blog.datacenterinc.com)
- [Blog](https://blog.datacenterinc.com)
- Newsroom
- [Product Overviews](https://www.datacenterinc.com/resources/product-overviews)
```json
{
"@context" : "https://schema.org",
"@type" : "BlogPosting",
"author" : {
"@type" : "Person",
"name" : "DCI",
"url" : "https://blog.datacenterinc.com/author/dci"
},
"dateModified" : "2025-06-05T15:25:16.634Z",
"datePublished" : "2025-06-05T15:01:20.000Z",
"headline" : "DCI Names Julie Carter Vice President of Customer Service",
"image" : [ "https://blog.datacenterinc.com/hubfs/Julie%20Carter%20.jpg" ],
"mainEntityOfPage" : {
"@id" : "https://blog.datacenterinc.com/dci-names-julie-carter-vice-president-of-customer-service",
"@type" : "WebPage"
},
"publisher" : {
"@type" : "Organization",
"logo" : {
"@type" : "ImageObject",
"url" : "https://blog.datacenterinc.com/hubfs/white-dci.svg"
},
"name" : "Data Center Inc."
}
}
```